ARTICLE 1. PARTIES

This agreement is concluded between the Seller and Buyer identified below, under the following terms and conditions.

1.1. SELLER
Company: Bomonti Muay Thai Spor Eğitim Danışmanlık ve Organizasyon Ticaret Limited Şirketi
Address: Cumhuriyet Mahallesi Nehir Sokak Gündüz İş Merkezi No:3/2 Şişli/İstanbul
Tax Office / Number: Şişli Tax Office / 1791073236
Telephone: +905336891859
Email: team@muaythaistudio.com
Hereinafter referred to as the “Seller”.

1.2. BUYER
Name / Company:
Address:
Turkish Identity Number / Tax Office and Number:
Contact Details:
Hereinafter referred to as the “Buyer”.

ARTICLE 2. SUBJECT AND SCOPE

2.1. This Distance Sales Agreement (“Agreement”) is prepared in accordance with Consumer Protection Law No. 6502 (“Law”) and the Distance Contracts Regulation. The parties acknowledge that they know and understand their obligations and responsibilities under these provisions.

2.2. This Agreement determines the parties' rights and obligations under the Law and Distance Contracts Regulation concerning the sale, performance and delivery of the services specified herein, ordered electronically by the Buyer from the Seller's website at https://www.muaythaistudio.com (“Site”) to purchase the Seller's services and products.

ARTICLE 3. CONTRACTED SERVICES / PRODUCTS

3.1. The ordered services/products are the services, online training, online events, online consultancy or products selected and paid for at https://www.muaythaistudio.com before this Agreement was concluded.

3.2. The Buyer acknowledges knowledge of the basic characteristics, selling price, quantity, payment method and all similar information concerning the product/service, and the Right of Withdrawal and Return Policy. The Buyer confirms having voluntarily verified this information electronically and subsequently purchased the product/service by completing payment.

The BUYER acknowledges knowledge of the above basic characteristics, selling price, quantity, payment method and similar information, and the Right of Withdrawal and Return Policy, having voluntarily confirmed them electronically and then completed payment to purchase the product/service.

ARTICLE 4. DELIVERY AND METHOD OF DELIVERY

4.1. This Agreement takes effect upon electronic approval by the Buyer and is performed upon completion of the purchased service/product.

4.2. Purchased services, training or consultancy activities listed on the website are delivered online or physically, in the manner and within the period specified in the product/service description.

4.3. Product category, type, quantity, brand, model, colour, unit price, selling price, payment/collection details and Delivery Information, including the delivery location supplied by the Buyer, are as stated in the relevant order. If the courier has no branch at the Buyer's location, the Buyer must collect from another nearby branch identified by the Seller. The Buyer will be informed by email, SMS or telephone. Other delivery matters are set out in the Site's Delivery and Returns section.

4.4. The Buyer accepts that if the price is unpaid or payment is cancelled for any reason attributable to the Buyer or the payment method used, the Seller's obligation to perform the contracted product/service ends.

4.5. The Buyer accepts in advance that the selling price is not excessive; that the Seller may change the price of selected products/services at any time; and that prolonged waiting on the registration screen or delaying a purchase may therefore result in a price change for which the Seller bears no liability.

4.6. The Buyer shall not use purchased physical or online services, training or events beyond the authorised limits or record them unless otherwise permitted. Even where recording is permitted or a recording is supplied, the Buyer shall not share or distribute it digitally or in print anywhere. The Buyer shall compensate the Seller for all pecuniary and non-pecuniary damage arising from failure to comply.

4.7. Within a reasonable period after purchase, the Seller must inform the Buyer of the conditions and information required to participate in the online or physical service, training or event.

4.8. Where, for reasons attributable to the Buyer and not the Seller's fault, the Buyer does not attend, fails to complete training within the specified period, or the service is interrupted, the Seller bears no liability. The Buyer accepts in advance that no make-up service, training or event will be requested for a purchased but unattended activity.

4.9. The Buyer confirms the accuracy of all personal and other information supplied during purchase and undertakes to compensate the Seller immediately, in cash and in a single payment upon first notice, for losses caused by inaccurate information.

ARTICLE 5. PERFORMANCE

5.1. If the Buyer does not pay for the service, training, event or product, or payment is cancelled in bank records, the Seller is released from the obligation to perform or deliver it.

5.2. If performance becomes impossible, the Seller will inform the Buyer within 3 (three) days of learning this and refund all payments within 30 (thirty) days of notification at the latest.

ARTICLE 6. BUYER'S DECLARATIONS AND UNDERTAKINGS

6.1. The Buyer acknowledges having read and understood the preliminary information supplied by the Seller on the Site regarding the basic characteristics, selling price and payment method, and having provided the required electronic confirmation.

6.2. As a consumer, the Buyer may submit requests and complaints through the Seller's postal or email address above, or the contact form on the Site.

6.3. The Buyer must confirm this Agreement and the Preliminary Information Form electronically. The Buyer declares that identity, address, contact and payment details supplied for the purchase are accurate and belong to the Buyer or are for their authorised use.

6.4. The Buyer acknowledges having read, understood and confirmed the content, price and characteristics of the services/products before concluding the distance sales and other agreements.

6.5. If, after the order is completed, unauthorised persons unlawfully use the Buyer's card without the Buyer's fault and the bank or financial institution consequently does not pay the Seller, the transaction is deemed not to have occurred.

6.6. The Buyer undertakes to participate in the purchased online or physical services, training or events with the content, on the date and in the manner specified by the Seller. The Buyer shall not record them without permission. Even when permitted, recordings shall not be shared digitally, in print or with third parties. Digital or printed materials provided by the Seller during the activity shall not be shared, copied or distributed. The Buyer shall compensate the Seller for all pecuniary and non-pecuniary damage caused by breach of these undertakings or other contractual obligations.

ARTICLE 7. RIGHT OF WITHDRAWAL AND REFUNDS

7.1. Under the Distance Contracts Regulation issued pursuant to Consumer Protection Law No. 6502, the right of withdrawal cannot be exercised for services performed instantly electronically or intangible goods delivered instantly to the consumer. As this Agreement concerns training packages, lesson packages/products, services or products offered electronically and physically, the Buyer HAS NO STATUTORY RIGHT OF WITHDRAWAL under this Agreement.

7.2. Except where the ordered service, training or event is cancelled and/or postponed, all ticket, training, lesson and course-programme sales are final. Under Article 15(g), entitled Exceptions to the Right of Withdrawal, of the Distance Contracts Regulation, the Buyer HAS NO RIGHT OF WITHDRAWAL concerning purchased services, training or events.

7.3. Except where the purchased service, training or event is cancelled, sales cannot subsequently be cancelled or changed and no refund is made.

7.4. The Buyer may withdraw from this Agreement within 14 (fourteen) days of receiving a product purchased on the Site, without giving a reason or paying a penalty. However, there is no right of withdrawal for the following goods/services even if unused:

a) Returned products may be handed only to couriers contracted by the Seller. Returns and transport charges for products sent through other couriers are not accepted.

b) Returns must include the original box or packaging. Products are not accepted if their original packaging is damaged—for example, torn labels, changed lids, packing or courier tape attached, or writing on the box—or if they have lost their resale condition and cannot be sold to another customer.

c) The Buyer must send the original dispatch note and a written statement of the reason for return with the product. Returns are not accepted if any of these are missing.

d) To cancel an order, the Buyer must request cancellation by calling +905336891859 or emailing the address in Article 1, subject to the Site's Delivery and Returns conditions. The Seller will confirm cancellation by email. If the product has not been dispatched, the full amount is refunded through the original payment method. If already dispatched, shipping charges are deducted.

e) The following are excluded: products or services prepared to the Buyer's special requests or personal needs; perishable or expiring goods such as cosmetics, food and nutritional products; goods such as cosmetics, food, nutritional or health products whose protective packaging, lid, tape, seal or wrapping has been opened after delivery and which are unsuitable for return for health or hygiene reasons; products inseparably mixed with other goods after delivery; products with opened or damaged protective packaging, tape, seals, wrapping or lids; services performed instantly electronically and intangible products/services delivered instantly; products/services whose prices depend on financial-market fluctuations beyond the seller/provider's control; accommodation, goods transport, car rental, catering and leisure products/services for entertainment or rest to be provided on a specified date or period; services whose performance begins within the withdrawal period with the Buyer's consent; other products/services excluded from distance sales under applicable legislation; and purchases for the Buyer's commercial/professional purposes. The Buyer may lose withdrawal rights where changes or deterioration result from use contrary to the product/service's characteristics, operation, technical specifications or instructions during the withdrawal period.

7.5. Where the Seller accepts a return, the refund is reduced by the value of any alteration or deterioration. Where withdrawal rights apply, a clear oral or written notice to the contact addresses above within the statutory 14-day period is sufficient. The products must then be sent to the Seller's address above within a maximum of 10 (ten) days, at the Buyer's expense.

7.6. Returned products must be complete and undamaged, with their boxes, packaging and standard accessories, if any. In addition to cases where the Buyer must issue a return invoice under tax legislation, the return section of the invoice sent back with the products must be completed and signed. Returns of orders invoiced to legal entities are not accepted without a return invoice.

The return address is the Seller's address / the address of the courier receiving the return. Provided the Buyer fulfils the requirements above, the product price and any original delivery expenses are refunded through the original payment method within 14 (fourteen) days of the Seller receiving withdrawal notice.

The Buyer's statutory rights and responsibilities after the withdrawal period, and the Seller's contractual and statutory collection and set-off rights and obligations, remain valid.

Where performance becomes impossible because of force majeure, impossibility of performance or extraordinary circumstances preventing delivery, the Seller shall notify the consumer within 3 (three) days of learning this. All payments, including delivery charges, shall then be refunded within 14 (fourteen) days of notification at the latest.

ARTICLE 8. DISPUTE RESOLUTION

8.1. The Seller is directly responsible for services sold under the Law and Distance Contracts Regulation. The Buyer shall submit complaints about purchased services/products directly to the Seller's address or by email. The Seller will provide all possible support to resolve the issue.

8.2. For disputes concerning this Agreement, Provincial or District Consumer Arbitration Committees at the place of purchase or the Buyer's residence have jurisdiction up to the monetary threshold announced annually by the Ministry of Customs and Trade. Consumer Courts have jurisdiction above that threshold.

ARTICLE 9. SERVICE PRICE

The cash or instalment selling price is stated in the order form, the confirmation email sent after ordering, and the invoice sent with the product. Discounts, coupons, shipping charges and other applications by the Seller are reflected in the selling price.

ARTICLE 10. NOTICES AND EVIDENCE AGREEMENT

Except where legislation requires otherwise, correspondence under this Agreement shall use the contact details above or email. WhatsApp and email correspondence constitutes conclusive evidence. The Buyer accepts that, in disputes arising from this Agreement, the Seller's and IYZICO's official books and commercial records, and electronic information and computer records held in their databases and servers, constitute binding, conclusive and exclusive evidence. This provision is an evidence agreement within the meaning of Article 193 of the Code of Civil Procedure.

ARTICLE 11. ENTRY INTO FORCE

This Agreement consists of 11 (eleven) articles. Having been read by the parties, it is concluded and enters into force upon the Buyer's electronic approval.